A potential Canada Post work stoppage could occur as early as Friday, November 15. During interruptions to postal services, we will be unable to distribute any reimbursement payments by cheque through Canada Post. Contact your local office to sign up for Electronic Funds Transfer for future payments. If you typically receive your payments by cheque, a process is in place to distribute cheques through local offices. If Canada Post does not go on strike, cheques will be delivered by mail as usual. If you have any questions, please reach out to your local office.

If you are experiencing an error when submitting your claim and you are using Google Chrome, please try an alternate browser such as Microsoft Edge.

UPDATE:  Change in amount of time you need to keep your financial records.

Your legal agreement with the program may still read that you need to keep financial records for 10 years. The number of years you need to retain your records to substantiate your claims for reimbursement has been reduced from 10 years down to 7 years. More record-keeping information is located here for FSCD and here for PDD-FMS.

IMPORTANT: Remember to go to your My Claims tab to print and/or electronically save your OCR Invoices (on your computer) once they have been submitted.