Dashboard - Instructions

Welcome to the OCR Portal - please select the action you wish to perform:

Sign In - If you do not have a username and password, click on “sign in” and follow the screen steps to create an account. If you already have created your username and password, you may click on “sign in” and use them to enter the secure OCR site.

Home - brings you to this starting page from anywhere in the OCR Portal.

Help - links you to general and program specific resources such as tips on how to use this site.

Available Programs

Family Support for Children with Disabilities (FSCD)
Persons with Developmental Disabilities (PDD)

General Announcements

If you typically receive payments by cheque you are encouraged to sign up for Electronic Funds Transfer (EFT) for future payments. EFT provides flexibility, security, convenience and speed. To sign up for EFT, please reach out to your local office or caseworker.
If you are experiencing an error when submitting your claim and you are using Google Chrome, please try an alternate browser such as Microsoft Edge.
UPDATE:  Change in amount of time you need to keep your financial records.
Your legal agreement with the program may still read that you need to keep financial records for 10 years. The number of years you need to retain your records to substantiate your claims for reimbursement has been reduced from 10 years down to 7 years. More record-keeping information is located here for FSCD and here for PDD-FMS.
IMPORTANT: Remember to go to your My Claims tab to print and/or electronically save your OCR Invoices (on your computer) once they have been submitted.
 The OCR portal is currently available
 The PDD claim service is currently available
 The FSCD claim service is currently available

Protect your Identity

Protect your password and don't share it. Government of Alberta will never email individuals asking for their user name or password. If you receive an email by an organization claiming to represent Government of Alberta institution, report the email to your Government of Alberta service provider. Do not respond and do not click on any links provided. Additional information can be found here.

Only disclose financial information on secure websites. Look for an address beginning with https:// and a ‘locked’ padlock symbol in the bottom of the screen, which indicates that data is being encrypted. If in doubt about the legitimacy of this website, call your Government of Alberta service provider.

Remember to clear your cookies and close your browser after each session. To clear your cookies follow the instructions provided by your browser:  Google Chrome    Safari    Internet Explorer    FireFox
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